FAQs

Are your products authorized?

Yes, all our products are authorized by the Ministry of Health in Egypt, ensuring their quality and safety.

Are ZAT products suitable for all skin types?

Most of our products are formulated for all skin types. However, we always recommend reviewing the instructions on each product, as certain items—like our Exfo Peel Serum—are not suitable for sensitive skin.

Are your products safe?

We use only the best natural ingredients, carefully selected for their skin-loving benefits. From nourishing Aloe Vera to rejuvenating Vitamin C and soothing Tea Tree Oil, our products are designed with your
skin's safety and glow in mind.

What should I do if I receive a damaged or broken item?

While we take every care to ensure your order arrives in perfect condition, accidents
can happen. If you receive a damaged item, please reach out to us via Instagram or email, and we’ll promptly resolve the issue to your satisfaction.

How can I contact customer support?

For any inquiries or support, feel free to message us on Instagram or email us at
info@zatcare.com. Our team is dedicated to providing expert assistance.